We go back and do correction on past Decking Jobs

Over here in Perth is a public holiday, it’s Labour Day. However, at 5 Star Decking we still do quoting and today we actually did a correction job. It was a job we did back in December on a Next Gen product around a spa and the client had reported that some boards, or fascia boards was a bit loose and she wanted me to come back and have a look at it and there were some other things that she wasn’t too satisfied with.

So it’s important to us a 5 Star that we do a good job and if we do have a call back that we go out to it promptly. So I went out there today and spent about an hour fixing it, even reviewing it and see what else needed fixing, which I fixed promptly.

As a result, there is some more work that she wanted done at her property which I will quote on. There is a saying that we have that is every complaint comes about new opportunity and we like to keep clients happy. And if it is a legitimate complaint then obviously we will fix it with our 6 months workmanship guarantee and I will continue to go back to the job as long as you know she is not happy with it then we will fix it. But I think this will be the last time I got out there.

She is very stoked with the services and we will quote on some more work at her property out in. Hope everyone else is having a nice day.

About us

At 5 Star we pride ourselves on Excellent Service, Great Workmanship and superb Communication. With over 5000 Projects under our belt we are well experienced in all sort of designs, location surface and construction styles.

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Contact us

Perth WA, 6000

Sydney, NSW 2038

Brisbane, QLD

Adelaide, SA

Clearwater, Tampa

Email: info@5stardecking.com

Phone: 0433 334 415

ABN: 93134276798

Lic: 331800C

Our Services

Decking & Patio

Decking Maintenance

Fencing & Gates

Aluminium Screening

Composite Decking

Commercial Decking